Cluster Revenue Manager at Accor

Job Description

• Lead data-driven revenue strategies across three Accor properties in Kenya and Rwanda to maximize RevPAR, ADR, occupancy, market share, and profitability.

• Analyze market trends, demand patterns, booking pace, competitor activity, and commercial performance to optimize pricing, forecasting, inventory, and revenue opportunities.

• Oversee distribution channels, e-commerce platforms, and revenue systems to drive direct bookings, channel efficiency, and rate integrity.

• Collaborate with General Managers and Commercial teams to align revenue strategies, support budgeting and forecasting, and deliver actionable business insights.

• Provide leadership and guidance to revenue and reservations teams, ensuring best practices, performance excellence, and achievement of commercial objectives.

• Monitor and benchmark hotel performance against competitive sets and market indices to drive sustainable market share growth.

• Support the annual budget, rolling forecasts, and long-term strategic planning processes through accurate data analysis and revenue projections.

• Ensure effective use of revenue management, business intelligence, and reporting tools to support fact-based decision-making and commercial performance.

• Work closely with Accor corporate revenue and commercial teams to ensure alignment with brand standards, promotional strategies, and revenue optimization initiatives.

• Identify opportunities to grow ancillary revenues across rooms, meetings and events, food and beverage, and other revenue-generating areas.

• Champion a culture of analytical thinking, continuous improvement, and commercial accountability across the cluster.

Qualifications

• Bachelor's Degree in Hospitality Management, Business Administration, Economics, Finance, Revenue Management, or related field. Revenue Management certification preferred.

• Minimum 5-7 years of progressive Revenue Management experience within international hotel brands.

• Minimum 2 years managing multi-property or cluster revenue operations.

• Experience with Accor Hotels and Accor Revenue Management systems is highly preferred.

• Experience across East African markets is advantageous.

Additional Information

• Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• Experience is an asset

• Prior experience working with Opera or a related system

• Strong interpersonal and problem solving abilities

• Fluency in English, additional languages are a plus