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Assistant Corporate Communications Officer at Kenya Space Agency at Kenya Space Agency | Iko Kazi

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Assistant Corporate Communications Officer at Kenya Space Agency

Kenya Space Agency

NairobiNairobiFull Time

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KSA

Kenya Space Agency

Assistant Corporate Communications Officer at Kenya Space Agency

NairobiNairobiFull Time

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Posted 4 days ago

Person Specifications (Education, Experience & Competencies)

Diploma in any of the following disciplines: Customer Care, Public Relations, Mass Communications, Customer Service, International Relations and Diplomacy, Communication Management and Development, Event Management, Front Office, or equivalent qualification from a recognized institution;
Proficiency in computer applications.

Key Responsibilities:

Collecting and collating data for the development, implementation and review of corporate communication policies, strategies, regulations and procedures;
Manning the reception desk and switchboard;
Maintaining a good ambience in the reception area;
Profiling visitors and issuing visitors' passes;
Responding to visitors' queries and telephone inquiries;
Screening and directing visitors to designated offices and areas;
Recording and confirming visitors' appointments;
Maintaining a daily record of visitors' details;
Receiving correspondence delivered at the reception and dispatching it to the relevant office;
Receiving and reporting customer complaints;
Distributing relevant Agency brochures to customers; and
Attending to telephone calls and logging them into the incident management system.