Nairobi Hospital
Front Office Assitant - Cashier at Nairobi Hospital
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Nairobi Hospital
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REF: TNH/HHR/FOA-C/06/2026
ROLES AND RESPONSIBILITIES
Receive, confirm and register patients (corporate, individuals, Insurance schemes) in the system accurately;
Bill patients for the medical services to be provided by the hospital using different payment modes including physical cash, credit cards, Mpesa, and cheques;
Scan patients’ documents to the relevant insurance providers and make follow up calls to facilitate approval of payments for medical bills;
Advise patients on the approval status of their medical bills in order for the patients to access the service in the hospital;
Assist patients with directions on the location of the medical services within the hospital;
Book appointments for patients for subsequent visits to the hospital and inform the patients accordingly;
Bank cash and cheques collected on a daily basis and submit the receipts to the senior cashier;
Prepare and submit daily payments summary reports to the senior cashier in a timely manner;
Receive and submit all medical invoices to the assistant accountant for dispatch; and
Any other responsibility assigned to the job holder by the supervisor from time to time;
EDUCATION AND EXPERIENCE
Diploma in Business Administration, Economics, Finance or other business related fields from a recognized institution.
Partial accounting qualification i.e. CPA Part II or ACCA 2.
Computer Literate.
Minimum of 2 years’ relevant experience.