Key Responsibilities: Greeting visitors, Managing security and telecommunications systems, Handling queries and complaints via phone, email and general correspondence, Transferring calls as necessary, Taking and ensuring messages are passed to the appropriate staff member in time, Managing meeting room availability, Receiving, sorting and dispatching daily mail/couriers/parcels, Handling transcription, printing, photocopying etc, Keeping record of necessary information i.e client's messages/instructions/arrangements, Handling travel arrangements, Coordinating internal and external events, Managing office inventory such as stationery, equipment and furniture, Overseeing office services like cleaners and maintenance service providers, Maintaining reception safety and hygiene standards.