Careers at Juhudi Kilimo

Job Summary

• Implementing business development strategy to drive loan portfolio growth and quality by marketing organization’s products and services to achieve the set goals in line with business objectives.

Job Details

KEY DELIVERABLES FOR THIS POSITION (K.P.I’s)

• Deliver Assigned Set Targets 

• Deliver loan Portfolio growth 

• Manage portfolio quality 

• Service Delivery

KEY RESPONSIBILITIES

• Implementing the Business Development strategy and plans for the assigned portfolio and targets while ensuring adherence to policies and processes for delivery of targets.

• Managing risks to achieve a quality portfolio in line with set targets through client training, loan appraisal, portfolio management, loan repayment and follow-up. 

• Ensuring that all deposits have been apportioned as per customers’ payment within the stipulated time.

• Carrying out a market analysis for the assigned area to identify potential customers.

• Creating awareness through marketing activities including promotion & outreach programs to generate leads and conversions.

• Carrying out customer screening, recruitment, training and evaluation in the targeted markets.

• Carrying out loan appraisal, assessment and loan processing in line with the credit policy. 

• Ensuring service delivery through regular group/customer visits, turn around, customer feedback, loan progress and repayment plans for sustained relationship and customer satisfaction.

• Preparing daily group status reports and sharing with the branch team for branch health and sustainability.

• Identifying & recommending best practices for innovation to ensure new & improved processes, products and services. 

• Implementing service quality, customer excellence and change initiatives to achieve required business performance and culture.

Requirements

Academic Qualifications

• Diploma in business related field 

**Core Job Skills **

• Making The Deal skills (selling skills)

• Risk Management

• Basic Financial Reporting

• Customer Management skills

• Public Relations Skills

• Problem solving skills

• Analytical Skills

• Negotiation skills

• Interpersonal skills

• Influencing skills

Standard General Skills (Generic)

• Communication skills 

• Customer Service

• Computer Literacy & application

• Change Champion 

Core Values/ Behavior

• Integrity

• Respect

• Transformation

• Passion

Relevant Experience

• 2 years of relevant experience

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**Job Summary

MAIN PURPOSE OF THIS POSITION**

• Following up defaulted, delinquent and written off loans in the institution to minimize credit risk loses in line with policy guidelines to achieve the company objectives.

KEY DELIVERABLES FOR THIS POSITION (K.P.I’s)

• Deliver Recovery Rating (plan vs actual)

• Managed Risks for portfolio quality

• Service Delivery

• Customer Satisfaction

KEY RESPONSIBILITIES

• Implementing company procedures in line with policy guidelines to achieve departmental strategy goals.

• Scheduling a recovery timetable based on list of bad loans provided.

• Engaging and following up clients with bad debts to resolve arrears and recover the outstanding loan amounts in line with the Company’s delinquency escalation and debt recovery guidelines.

• Carry out post recovery follow ups with the branch teams to ensure that the promise to pay agreements are honored by the clients.

• Writing and submitting performance reports with recommendations for further management decisions.

• Reporting on customer insight to contribute towards risk management while taking opportunity for creating new leads as a value addition process.

• Identifying & recommending best practices for innovation to ensure new & improved processes, products and services.

• Implementing service quality, customer excellence and change initiatives to achieve required business performance and culture.

Requirements

**Job Specifications **

Academic Qualifications

• Diploma - Business Related qualification

** Relevant Experience**

• 3 years of relevant experience 

Core Job Skills

• Credit management skills

• Interpersonal/Communication skills

• Negotiation skills

• Strategic influencing skills

• Customer service skills

• Relationship & Conflict management skills

• Innovation skills

Standard General Skills (Generic)

• Communication skills 

• Customer Service

• Computer Literacy & application

• Change Champion 

Core Values/ Behavior

• Integrity

• Respect

• Transformation

• Passion

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Job Summary

• Designing and implementing business development strategy to drive the branch loan portfolio growth, profitability, and quality through marketing initiatives on products and services, risk management, and administration of the branch to achieve the set goals in line with business objectives.

Job Details

KEY DELIVERABLES FOR THIS POSITION (K.P.I’s)

• Delivering Branch Targets 

• Portfolio growth & profitability

• Managed Risks

• Service Delivery 

• Customer Satisfaction

KEY RESPONSIBILITIES

• Carrying out administration, managing and optimizing branch resources to achieve set goals in line with the business strategy

• Designing and implementing business development strategy for the branch to achieve business growth, profitability and quality in line with the business strategy 

• Cascading and leading in implementation of business strategy in the growth and delivery of branch targets 

• Coordinating, analyzing and monitoring marketing and outreach activities in order to ensure Portfolio growth in line with the institutional growth objectives

• Planning, coordinating and ensuring customer screening, recruitment, training and evaluation in the branch

• Coordinating, ensuring and monitoring  the loan appraisal/assessment, loan processing and loan approval in line with the credit policy 

• Implementing the company laid down credit policies at the branch level so as to ensure the branch Portfolio Quality is below the set target at all times

• Ensuring and coordinating service delivery through customer trainings, forums, random customer  visits, turn around, customer feedback, loan progress and repayment plans for sustained relationship and customer satisfaction 

• Preparing periodic reports for management information and decision making including follow ups and taking appropriate actions for sustainability and continuous improvement

• Preparing, managing & monitoring and reporting of the branch budgetary allocations 

• Responsible for talent management  in the branch including coaching, mentoring, developing, motivating, training and evaluating staff to achieve highest levels of performance

• Managing the organization’s communication to the branch. 

• Identifying & recommending best practices for innovation to ensure new & improved processes, products and services. 

• Implementing service quality, customer excellence and change initiatives to achieve required business performance and culture.

Requirements

**Critical Success Factors for the Job

Job Specifications **

Academic Qualifications

• Degree in a Business related field 

Relevant Experience

• 1  years relevant experience

**Core Job Skills **

• Strategy implementation at branch level

• Business Ops Planning & Reporting skills

• People management skills

• Leadership Skills

• Managing skills

• Performance management 

• Sales & Marketing skills

• Risk Management

• Financial Reporting

• Customer Management skills

• Public Relations Skills

• Conflict Management skills

• Problem solving skills

• Analytical Skills

• Negotiation skills

• Interpersonal skills

• Influencing skills

Standard General Skills (Generic)

• Communication skills 

• Customer Service

• Computer Literacy & application

• Change Management

Core Values/Behavior

• Integrity

• Respect

• Transformation

• Passion