Business Analyst at Christ Is the Answer Ministries

JOB SUMMARY

The role is responsible for generating actionable insights from market research and Hope Media’s operational, financial, audience, and digital performance data to support strategic and operational decision-making across the organization. The role analyzes programming performance, revenue streams, digital engagement, and business processes to identify opportunities for growth, efficiency, and sustainability. Reporting to the Operations Lead, the Business Analyst also provides strategic analytical insights to the Head of Media for decision-making, contributing to business intelligence, organizational performance monitoring, corporate dashboards, and evidence-based planning that advances Hope Media’s mission, audience impact, and long-term sustainability.

The position reports to the Operations Lead.

Key Responsibilities

Analyze business processes, systems, and operations to identify improvement opportunities and drive efficiency. Conduct market research, industry analysis, and competitive benchmarking to support strategic decisions. Gather, document, and validate business requirements from key stakeholders. Collect, analyze, and interpret data using analytical and statistical techniques to generate actionable insights. Perform SWOT analysis and provide data-driven recommendations to support decision-making. Identify operational inefficiencies and recommend practical process improvements and solutions. Develop business models, workf