Sales Coordinator responsible for supporting the sales team by managing schedules, processing orders, coordinating communication between clients and internal departments, maintaining sales records, and assisting with sales reports. Ensures smooth sales operations by handling administrative tasks, tracking inventory, and facilitating customer service to enhance overall sales performance. Responsibilities: Stock Management (Market Level), Aging Management (Both Channels), Pull-Back & Default Stock Management, Service Device Management. Qualifications & Skills: Diploma or Degree in Business Administration, Sales, Supply Chain, or related field. Experience in sales operations or stock control (mobile phone industry advantage). Strong organizational and follow-up skills. Basic knowledge of Excel and stock reporting. Good communication and problem-solving skills. Key Performance Indicators (KPIs) / Performance Targets: Stock accuracy and reconciliation rate (Monthly), Reduction in device aging across freelancers and Kopa Simu shops (Monthly & Quarterly), Timely pull-back and recovery rate of defaulted devices (Monthly), Service device turnaround time and closure rate (Monthly), Percentage reduction in stock losses and discrepancies (Quarterly), Accuracy and timeliness of operational reports submitted (Monthly), Coordination effectiveness with field teams, service centers, and partners (Quarterly review). The Recruitment Coordinator is responsible for supporting the sales operations team by managing onboarding processes, system setup, and coordination between Territory Managers, Team Leaders, and Freelancers. The role ensures that all sales personnel are properly registered, system-enabled, and correctly assigned to territories and reporting structures to enable smooth sales execution. Responsibilities: Team Onboarding & System Registration, Watu Account Management, Team Coordination & Assignment, Communication & Follow-Up, Records & Compliance. Qualifications & Skills: Diploma or Bachelor’s degree in Business Administration, Sales, or related field. Experience in sales coordination or administration is an added advantage. Strong organizational and communication skills. Ability to work with digital sales systems. Attention to detail and multitasking ability. Key Competencies: Coordination & multitasking, Problem-solving, Team collaboration, Data accuracy.
