To oversee SIBOWASCO Technical operations for water and waste water; ensure that the technical assets of the Company are acquired, maintained and operated accordingly. Key roles and Responsibilities: Provide strategic and technical leadership in the Technical Services Department to ensure provision of high-quality services to customers. Steer the development of departmental policies, procedures and actions plans in line with the Company mission and objectives. Overseeing sourcing, production, treatment and distribution of water in all Schemes in the Company; Ensure that all water and sewerage services infrastructure is operational and maintained effectively in accordance with legal and Company policy and WASREB guidelines; Provide overall supervision of major technical works/projects in the Company; Support Engineers in ensuring quality and timely responses to requests in compliance with standards and procedures; Ensure that technical services evaluation and audit are carried out and remedial actions are taken real time; Ensure timely provision of good quality of water to all SIBOWASCO customers; Ensuring regular, prompt and accurate preparation of water production and supply statistics; Ensure the quality checks are carried out on time and remedial action taken; Oversee preparation of comprehensive departmental reports and budgets, to Managing Director to facilitate decision-making; Ensure development of departmental staff through training and motivation; Ensure that water infrastructure is operated and maintained to the required standards; Advise the Company on the acquisition of capital assets and on all technical matters; Provide technical expertise and advise in the acquisition of contractors and consultants for major works; Participate in setting and evaluating performance targets for technical staff in the Company; Oversee the planning and coordination of quality, maintenance and engineering (capacity works) related issues; Timely Preparation and submission of Departmental reports and budgets for timely decision making; Perform any other duty as may be assigned from time to time.