Key Responsibilities
Implement all marketing activities in the showroom according to agreed pricing and ongoing special offers and promotion.
Maintain administration, relevant reporting and planning systems for the showroom in order and issue timely management and statistical reports.
Supervise cash and payment operations at the front desk in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.
Plan and implement store merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers.
Supervise selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction.
Provide quality service by enforcing quality and customer service standards.
Supervise all stock movement activities: in/out, transfer, sales etc and responsible of showroom stock in a way to eliminate stock shortage and perform stock replenishment in an efficient manner and on due time.
Monitor performance for the sales teams and advise the branch manager on the gaps identified.
Key Requirements
1+ years of experience as a team leader/ Sales Supervisor/Showroom Supervisor in a busy environment.
Business related Diploma or University Graduate, in addition to relevant retail experience.
