ob Purpose
The Senior Manager, Client Onboarding and Account Services role is to ensure provision of efficient and effective high-quality services, in line with laid down procedures and guidelines to contribute as appropriate to the performance of the Bank’s objective of banker to Government, financial institutions and public entities.
Key Duties and Responsibilities
Strategic Responsibilities
Contribute as appropriate to the performance of the function and the overall achievement of the Bank’s strategic objectives.
Technical and Operational Responsibilities
Oversee provision of efficient and effective customer care.
Oversee creation of customers in banking system.
Oversee the Opening, amending and Closing accounts managed by Banking Divisions.
Ensure timely response to all account queries from customers.
Approve in banking system, processed Exchequer releases from National Treasury for funding National and County Governments.
Approve in banking system processed County Governments County Revenue Fund (CRF) funds transfers instructions.
Oversee execution of Kenya Revenue Authority (KRA) agency notices.
Approve in banking system processed funds transfers instructions from KRA and Government entities.
Oversee and approve in banking system update of standing order instructions.
Oversee the preparation and dispatch of daily Standing Orders reports to National Treasury.
Ensure daily monitoring of KRA &a
