Work with colleagues and partners to build a pan-African research and analytics portfolio that supports communications activities to engage audiences on our most important priorities. Translate research findings into research-informed communication assets and strategic recommendations, and collaborate with colleagues to implement these findings. Coordinate and manage vendors involved in the production, collection, and analysis of communications data and research. Use social listening and media monitoring tools to translate real-time data on social discourse into insights with clear, actionable implications for communications strategy. Conduct social, digital, and media sentiment analysis to support issues and reputation monitoring across multiple African markets, as well as understanding of information disorder on key topics. Develop and maintain dashboards, scorecards, and reporting tools with key performance indicators tailored to regional and audience needs. Design and implement systems to measure the outputs, outcomes, and impact of digital and integrated communications efforts. Build measurement frameworks for digital communication interventions, including theories of change, KPIs, and learning agendas. Oversee the implementation of public opinion research projects (both qualitative and quantitative) to inform communication design and audience engagement strategies in Africa. Scope, design, and manage audience research, including segmentation, message development and testing, content testing, perception and attitude benchmarking, and tracking studies. Develop measurement plans and evaluate the impact of foundation communications initiatives across diverse cultural, linguistic, and policy environments. Support an inclusive, collaborative culture by modeling foundation values and escalating issues appropriately and in a timely manner.
