Job role: Accuracy & reliability of dashboards and reports produced. Timeliness of delivering dashboards and analytical outputs based on requirements. User adoption rates of dashboards and reporting tools. Feedback scores from business users regarding quality and usefulness of insights. Frequency and consistency of data refresh cycles for analytics assets. Number of improvements/enhancements made to existing dashboards and models. Master data accuracy, completeness, and reduction of data errors. Resolution time for minor SAP issues. User satisfaction rating for support received. Accuracy of support documentation and training materials. Contribution to process improvements within analytics and support functions.
