Sales & Marketing Representative- Parklands, Nairobi at Emerge Egress Consulting

Role Objective

• Our client, a growing gifting company, is seeking an innovative, results-driven, and client-focused Sales & Marketing Representative to help expand its market presence and strengthen customer engagement.

• The successful candidate will be instrumental in driving business growth through sales initiatives, strategic partnerships, brand campaigns, and excellent relationship management. This opportunity suits an individual who enjoys a dynamic work environment, combines creativity with execution, and is passionate about customer experience and brand development.

Core Duties and Responsibilities

• Source and develop new business opportunities to increase company revenue. 

• Expand the corporate client portfolio while nurturing existing customer relationships. 

• Build and maintain a strong sales pipeline and strategic partnerships. 

• Draft and present proposals, quotations, and client presentations. 

• Respond to client inquiries and convert prospects into active customers. 

• Contribute towards achieving set monthly and quarterly sales goals. 

• Identify opportunities for upselling and repeat business. 

• Act as the primary liaison for corporate accounts. 

• Foster and sustain long-term customer relationships. 

• Ensure smooth coordination and timely fulfillment of corporate gifting orders. 

• Maintain exceptional customer service standards and client satisfaction. 

• Conduct regular follow-ups with clients to understand their evolving gifting needs. 

• Develop and implement marketing campaigns and promotional activities. 

• Support seasonal promotions, gifting campaigns, and special marketing initiatives. 

• Coordinate exhibitions, pop-up activations, collaborations, and corporate events.

**  Job Specifications and Qualifications**

• Bachelor’s degree or diploma in Marketing, Business Administration, Communications, or a related field

• 2 - 4 years’ experience in business development, sales, account management, or marketing. 

• Experience handling corporate clients and partnerships is an added advantage. 

• Experience in retail, gifting, lifestyle, hospitality, or e-commerce industries is preferred. 

    Key Competencies

• Strong persuasion, sales, and negotiation abilities. 

• Excellent verbal and written communication skills. 

• Outstanding interpersonal and customer relationship management skills. 

• Creative mindset with strong implementation capabilities. 

• High level of organization and attention to detail. 

• Ability to manage multiple tasks independently and efficiently. 

• Proficient in Microsoft Office, Google Workspace, and CRM platforms. 

• Genuine interest in branding, gifting solutions, and customer engagement.