Riset Software & Systems LTD
Reliable Onsite Technician at Riset Software & Systems LTD
Job Summary
Riset Software & Systems LTD is looking for a proactive and reliable Onsite Technician to join our growing team. The ideal candidate will be responsible for onsite technical support, system installations, maintenance, troubleshooting, and customer assistance for our software and hardware solutions.
Key Responsibilities
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Provide onsite technical support and troubleshooting
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Install, configure, and maintain software and hardware systems
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Assist clients with system setup and user support
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Diagnose and resolve technical issues efficiently
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Conduct routine maintenance and system checks
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Train users on system operations where necessary
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Prepare technical reports and updates
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Ensure excellent customer service and communication with clients
Requirements & Qualifications
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Diploma or Degree in IT, Computer Science, Business Information Technology, or related field
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Basic understanding of computer systems, networking, and software support
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Good communication and interpersonal skills
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Ability to work independently and under minimal supervision
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Strong problem-solving skills
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Experience in technical support or field work is an added advantage
Added Advantages
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Experience with ERP or POS systems
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Ability to travel for onsite support
What We Offer
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Opportunity to work in a growing technology company
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Practical field experience
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Career growth opportunities
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Supportive working environment
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