Relationship Manager, Barakah Banking (Corporate) at I&M Bank

Job Purpose:

• The job holder is responsible for ensuring quality business growth from existing and new customers with focus on both the asset and liability book in line with agreed targets.

• Ensuring the retention/maintenance of customers and growing the existing book through the deeper penetration into the existing customer’s business/ personal banking requirement and effective management of the relationship/customer experience.

• The focus to be to facilitate on shariah compliant product, namely Barakah banking book. 

Key Responsibilities:

• Handle Customer queries and obtain review information from customers.

• Analise submitted Credit Applications and providing recommendation.

• Initiate security perfection in liaison with Legal Department.

• Disbursement of facilities and Collection of processing fees/commissions.

• Monitoring of Covenants and sanction terms.

• Review and signing bank documents i.e., Letters of offer, Bank Guarantees, Non-Disclosure Agreements, CMA discharges.

• Cross-selling bank products.

• Provide timely feedback in relation to customer request or inquiries.

• Liaise with other departments i.e., Credit, Legal, IB, ICT to solve customer issues.

• Adhere to bank strategy and budget requirements as per bank policy.

• New business canvassing and obtaining the necessary approvals.

• Monitor and follow up of account performance.

• Regular clients visit to review the business performance and submit call reports.

• Referral of cross border business to I&M- Group, IMIA, Burbidge Capital, Wealth Management.

Academic Qualifications:

• Bachelor’s Degree in a Social Science or related field.

• Knowledge on Islamic Banking and finance.

**Professional Qualifications / Membership to professional bodies/ Publication: **

• Relevant professional qualification.

• Member of a relevant professional body.

Work Experience Required:

• Over Seven (7) years’ relevant experience with over Three (3) years in management in a similar organization.

Competencies:

• Strong leadership skills.

• Executive disposition.

• Demonstrate high levels of integrity.

• Excellent communication and interpersonal skills.