The Regional Mentor will train, mentor, and assist field-based staff and agents within the assigned region. This role focuses on developing and delivering impactful training programs, ensuring the adoption of technology-based tools, and driving consistent learning performance using data-guided approaches. What you would be expected to do: Delivering classroom and/or field training; Maintaining set KPIs and achieving training targets as required; Designing training assessments with the guidance of the Zonal Training Manager; Ensuring 100% adoption and usage of technology-based work tools by all field staff; Driving consistent & accelerated learning performance through data tools; Timely communication of policies, training updates & changes to the relevant departments; Collecting and giving feedback on the implementations new tools, products and processes; Running & administration of knowledge-based platforms; Steer engagement & lesson completion of the learning management system; Induction and mentoring of field-based staff; Assisting in the development and improvement of training materials and concepts. You might be a strong candidate if you: Have at least 2 years background in training and coaching; preferably in the areas of sales or marketing. Possess a degree in education, or any related field as a plus; Have the ability to conceptualize and develop a conducive learning environment; Demonstrate diligence, accuracy, reliability and high level of dedication; Are fluent in English and required local language; Possess evaluative and problem-solving skills; Show flexibility to travel frequently in remote areas; Are conversant with the use of smart phones and phone applications; Have excellent communication; Demonstrate knowledge of LMS tools is an added advantage. Are skilled in Microsoft office and other visualization tools.
