is seeking a Property Maintenance Coordinator to oversee the full cycle of property maintenance — from intake of tenant requests to vendor coordination and resolution tracking. This role ensures that tenant needs are addressed quickly, vendors are scheduled and managed efficiently, and property owners have confidence in the quality and timeliness of maintenance operations. You will serve as the central hub for all maintenance workflows, keeping properties safe, compliant, and well-managed.
Responsibilities:
Tenant Request Intake:
Receive, log, and categorize 10–20 maintenance requests daily via phone, email, or portal.
Document requests in property management software (Yardi, AppFolio, Buildium).
Prioritize urgent issues (plumbing leaks, HVAC failures, safety risks) and escalate as needed.
Work Order Management:
Create, assign, and monitor work orders from start to completion.
Track ticket progress daily, ensuring SLAs and deadlines are met.
Close tickets with tenant satisfaction confirmation.
Vendor Coordination:
Schedule contractors and vendors for repairs and inspections.
Confirm vendor availability, insurance, and licensing requirements.
Review invoices against work performed before approval.
Preventive Maintenance:
Schedule recurring services (HVAC, pest control, landscaping, safety inspections).
Maintain preventive maintenance logs and service calendars.
Compliance
