Product Manager at Living Goods

Roles And Responsibilities

• Write detailed user stories, functional requirements, and acceptance criteria for engineering teams on assigned innovation products.

• Own and maintain the product backlog for assigned products, working with the Manager, Product Management, and engineering leads to keep priorities current, sequenced, and well-defined.

• Track release schedules, flag risks early, and ensure key milestones remain on track across concurrent workstreams.

• Engage directly with field users — Community Health Workers, supervisors, and program staff — to gather, document, and synthesise feedback into actionable product inputs.

• Collaborate with UI/UX designers to develop wireframes, user flows, and interface specifications grounded in real user needs.

• Support sprint ceremonies including refinement, planning, and retrospectives, ensuring the engineering team has clear, well-defined work.

• Facilitate user acceptance testing and manage post-deployment feedback loops for assigned products.

• Track product performance metrics and surface insights to the Manager, Product Management to inform iteration decisions.

• Produce clear, concise product documentation and status updates to keep stakeholders informed.

• Support the Manager, Product Management in stakeholder engagement, requirements gathering, and cross-functional coordination as required.

Skills & Competencies

• 3–5 years of product management, business analysis, or closely related experience.

• Hands-on experience writing requirements, managing backlogs, and coordinating product delivery in agile environments (Scrum, Kanban).

• Ability to engage directly with end users and translate qualitative feedback into well-structured, actionable requirements.

• Organised and detail-oriented, with the ability to manage multiple workstreams concurrently without losing track of quality or timelines.

• Strong written and verbal communication skills; comfortable working across technical and non-technical teams.

• Curiosity and interest in emerging technology, including AI-enabled digital health tools.

• Experience in the digital health sector or international development is an advantage, not a requirement.

• Comfort in a rapidly changing environment, with the ability to handle uncertainty and contribute to problem-solving initiatives.

Minimum Qualifications

• Bachelor’s degree in Information and Communication, Digital Health, Computer Science, or a related discipline or relevant experience.

• Product management or business analysis certifications an added advantage.