Merchant Fraud Monitoring Analyst at Stratostaff

RESPONSIBILITIES

• **Fraud Detection & Transaction Monitoring: **Monitor transactions, merchant activity, and ATM operations to identify suspicious or unusual activities, investigate flagged transactions, and act on any detected fraud risks or scams.

• **Merchant & Third-Party Oversight: **Oversee merchant and third-party agent activities by reviewing transactions, business operations, websites, products, and services to ensure compliance with scheme rules and legal requirements.

• **Compliance & Risk Mitigation: **Monitor merchant screening and payment intelligence alerts, support fraud investigations, report suspicious activities, and provide recommendations to reduce fraud, chargebacks, and operational risks while ensuring regulatory compliance.

• **Data Quality & Reporting: **Ensure accuracy and quality of data captured in acquiring systems while maintaining proper records and reports of suspicious activities and investigation outcomes.

• **Stakeholder Engagements: **Collaborate with internal teams and external industry bodies to obtain required information, provide fraud and chargeback guidance, and support reporting obligations to regulatory and industry

Requirements

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Finance, Criminology, Business, or a related field.               

• Minimum 2-3 years of experience in fraud monitoring, risk management, or banking operations. 

• Familiarity with payment system regulations and anti-money laundering (AML) practices.