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Own and drive BURN’s employee experience agenda—turning employee feedback into measurable improvements in engagement, onboarding, recognition, wellbeing, and culture. Ensure EX initiatives are not “events”, but a consistent operating rhythm that improves retention, performance, and trust. Duties and Responsibilities: Listening & insights (EX diagnostics), Action planning & governance, Culture & recognition systems, Training programme planning & prioritisation, Training impact & continuous improvement, Onboarding & buddy programme, Wellbeing & psychosocial safety, Engagement moments & events (strategic oversight), Internal communications & change support. Key deliverables: Annual EX calendar (with owners, budgets, success metrics), ESS + pulse survey reports (exec summary + site/function insights), EX action log with ≥ agreed closure rate, Recognition framework and quarterly recognition reports, Onboarding programme with measurable onboarding NPS and 30/60/90-day check-in completion.