The job holder shall be responsible for overseeing the compliance management process and revenue operations within the Compliance Division. Duties and Responsibilities: Develop and implement strategies to effectively collect revenue due from economic activities. Oversee the implementation of strategies to enhance operational efficiency and reduce cost of compliance. Implement strategies to drive innovation, including automation of processes in line with the overall strategic plan of the Authority. Spearhead the development, implementation and review of Departmental Annual Work Plans and budgets and Procurement and Assets Disposal plans in line with the Authority’s performance targets and strategic plan. Spearhead the development and implementation and review of corruption prevention and mitigation strategies in the directorate. Provide strategic leadership in execution of risk management policy and strategies that ensure the Department has a robust system and processes of accountability, risk management, internal controls and business continuity. Provide strategic leadership to ensure continuous improvement of business processes and controls in the department and develop mechanisms for corporate consultations, increase public participation and involvement in Authority’s policies and programs. Lead in implementation of a robust performance management system within the Department through providing oversight of the delivery of the Annual performance contract and strategic plan. Coordinate the maintenance of the compliance register of cases under returns review, compliance checks, Revenue Enhancement Initiatives and datasets. Recommend and approve taxpayers PIN cancellation, deactivation of tax obligations, stoppage, reactivations and return amendments. Oversee the conduct of returns reviews and compliance checks based on applicable compliance management frameworks. Spearhead the implementation of principles of Corporate Governance, relevant national policies, guidelines, and directives within the Department. Ensure conformity to ISO standards and data security requirements. Implementation of the work plans for the following corporate initiatives in the cluster: Audit, Integrity, QMS and Risk Management. Maintaining positive and collaborative relationships with other stakeholders to ensure strategic and operational goals are achieved. Coordinate and monitoring datasets adjustments on Revenue Enhancement Initiatives (REI) turnarounds. Oversee responses on taxpayers’ enquiries and complaints, and providing support. Review and handle of tax technical matters, escalating and providing legal interpretation.
