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This role is ideal for someone who has worked in: Banking, Telecommunications, Debt collection, Call center environments. If you understand service standards, performance targets, and the discipline required in fast-paced operations this opportunity was designed with you in mind. We are looking for professionals who can: Handle inbound and outbound calls with confidence, Manage customer accounts accurately, Follow up on outstanding accounts professionally, Maintain detailed interaction records, Resolve complaints effectively, Build strong relationships with high-end international clients, Meet individual and team KPIs consistently.