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To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience, and achievement of Operational & Controls rigor excellence in branches. Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability. Drive implementation of business and service strategies, deliver Retail and Business Banking performance and growth targets in the branch. Maintain a high level of bank standards and management controls to achieve operational & Control rigor excellence, through strict adherence to operations and compliance policies and guidelines. Establish a high-performance culture amongst the branch team.