Managing and overseeing branch staff, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Lead team to drive business performance through acquisition, coaching, engagement, business development and retention of customer relationships. Manage the sales culture through all levels to meet and exceed established sales and revenue goals. Responsibilities: Organizing and executing training programs for branch personnel; Evaluating employee performance and providing feedback and coaching as needed; Recognizing employee achievements and encouraging excellence in the work environment; Developing and implementing sales plans; Conducting regular sales, after sales and operations meetings; Briefing employees on current sales goals, promotions, and other relevant information; Organizing marketing activities and events for the branch; Increasing brand awareness for the company within the community; Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback; Resolving customer problems as needed; Complying with all applicable laws and regulations for the company within the country; Assessing market conditions and identifying opportunities; Drafting forecasts and business plans; Managing budgets, allocating branch funds, and defining financial objectives; Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals; Adhering to high ethical and professional standards; Achievement of sales and aftersales (Workshop and Parts sales) target for the month; Employee Engagement at the Branch. Creative strategies for Employee engagement to drive productivity.
