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The Vendor Manager is responsible for managing WIOCC’s strategic supplier ecosystem to support delivery of network programmes, customer projects and operational activities. This includes evaluating and onboarding service providers, negotiating commercial agreements, monitoring performance against SLAs, resolving delivery obstacles and driving supplier improvements. The role ensures that all vendors deliver on time, within budget and at the required quality standard. By controlling vendor performance, the Vendor Manager enables revenue acceleration, improved customer experience and reduced delivery risk.