Warehouse Support Crew - Nairobi at Victoria Court

Warehouse Support Crew - Nairobi at Victoria Court | Iko Kazi

Role Purpose

The Support Crew is responsible for assembling furniture, supporting store operations and ensuring products are delivered and displayed in excellent condition. The role plays a key part in maintaining efficiency in the warehouse and enhancing the overall customer experience.

Responsibilities

Furniture Assembly & Quality Control

Assemble furniture accurately and efficiently in line with manufacturer guidelines, ensuring correct use of tools, proper fitting of components, and structural stability.
Inspect all items for defects, damages, or missing parts before and after assembly or delivery, promptly reporting and escalating any issues identified.
Verify that all completed products meet defined quality standards and are clean, functional, and presentation-ready prior to display or customer handover.

Warehouse & Inventory Support

Assist in receiving, offloading, sorting, and organizing incoming stock, ensuring items are handled safely and stored in designated locations.
Support periodic stock counts and reconciliations to maintain inventory accuracy and minimize discrepancies.
Ensure proper labeling, categorization, and arrangement of stock to facilitate efficient identification, tracking, and retrieval.

Delivery & Loading Assistance

Support the safe and efficient loading and offloading of furniture for deliveries, ensuring proper stacking, securing, and handling techniques are followed.
Handle all products with care to prevent damages during movement, transportation, and delivery processes.
Accompany delivery teams when required, assisting with offsite assembly, placement, and basic customer setup while maintaining professionalism.

Store Support & Merchandising

Assist in setting up and arranging showroom displays in accordance with store layout plans, visual merchandising standards, and product guidelines.
Regularly rearrange furniture and maintain showroom cleanliness, order, and visual appeal to enhance the customer experience.
Support execution of promotional displays, seasonal changes, and in-store campaigns, ensuring timely and accurate implementation.

Health, Safety & Compliance

Adhere strictly to workplace health and safety standards, including proper lifting techniques, use of protective equipment, and safe handling procedures.
Operate tools and equipment responsibly, ensuring they are used correctly, well-maintained, and stored safely after use.
Maintain a clean, organized, and hazard-free work environment in both warehouse and showroom areas at all times.