Virtual Sales Representative - Mombasa at Victoria Court

KenyaFull TimeMid-Senior Level

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Job Overview:

We are seeking a highly motivated and customer-focused Virtual Sales Representative to join our team. The successful candidate will be responsible for managing online customer interactions, handling lead calls, conducting follow-ups, and driving conversions. If you have excellent communication skills, a persuasive sales pitch, and a knack for utilizing social media in sales, we want to hear from you!

Responsibilities:

Handle inbound and outbound sales calls with online leads, providing information, and guiding customers through the sales process.
Conduct proactive follow-ups to nurture leads and move them through the sales funnel.
Utilize effective sales techniques to convert leads into customers, meeting and exceeding sales targets.
Provide an exceptional online customer experience through clear communication and product knowledge.
Collaborate with the marketing team to align sales strategies with ongoing campaigns.
Utilize social media platforms to engage potential customers, build relationships, and drive sales.
Stay informed about product features, industry trends, and competitive offerings.

Qualifications:

Proven experience in sales, preferably in a retail environment.
Excellent communication skills, both written and verbal.
Strong sales pitch and negotiation abilities.
Experience in utilizing social media for sales and customer engagement.
Ability to work independently and efficiently manage time and tasks.
Customer-centric mindset with a focus on delivering outstanding service.
Proficient in using CRM software and other sales tools.
Results-driven with a proven track record of meeting and exceeding sales targets.

Education:

A bachelor's degree Or Diploma in Business, Marketing, or a related field is preferred.