Senior Supervisor – Pensions Administration at Madison Group Limited at Madison Group Limited

Senior Supervisor – Pensions Administration at Madison Group Limited at Madison Group Limited | Iko Kazi

Key Responsibilities

Oversee the end-to-end administration of a portfolio of pension schemes including onboarding, contributions, benefit payments, and exits.
Verify and approve complex fund updates, scheme valuations, member statements, and regulatory filings.
Authorize escalated withdrawal requests and high-value transactions within the set approval matrix.
Monitor compliance with statutory obligations and support internal/external audits.
Lead and coordinate trustee and member meetings, AGMs, and training sessions.
Prepare and review quarterly and annual scheme performance and compliance reports for management and regulatory bodies.
Provide mentorship, technical guidance, and performance oversight for junior staff and scheme supervisors.
Drive innovation through automation of operational processes and continuous improvement initiatives.
Liaise with external stakeholders, including clients, intermediaries, custodians, and regulators, to resolve complex scheme matters.
Contribute to the preparation of scheme-specific board papers and performance dashboards for leadership review. and
Other duties as may be assigned by the Line Manager from time to time.

Academic and Professional Qualifications required

Bachelor's degree in Economics, Insurance, Actuarial Science, Statistics, Mathematics, or a related field.
Professional qualification in retirement benefits, insurance, marketing, or business development (e.g, FSRI, CPSP, AIIK, CPAM, CIM).
Minimum of 5 years' experience in pension administration with at least 2 years in a supervisory or team-lead capacity.
Strong understanding of the Retirement Benefits Act and the regulatory framework in Kenya.
Proficiency in Microsoft Excel and Microsoft Office Suite.

Key Competencies

Senior Supervisor – Pensions Administration at Madison Group Limited