Description
Point of Care Services
- Disseminating policies, strategies, standards, guidelines, legislation, and regulations on point-of-care solutions;
- Conducting root cause analysis for point-of-care solutions;
- Undertaking stakeholder mapping on digital health solutions;
- Monitoring and evaluating the functionality of the system;
- Analyzing requirements for clinical support in the system;
- Monitoring and evaluating the efficiency of enhancements;
- Implementing mitigation strategies for the risk;
- Monitoring and reassessing the risks identified;
- Developing system flowcharts
- Implementing authentication mechanisms for user role;
- Defining user registration;
- Overseeing deployment of point of care solutions in pilot settings;
- Deploying point-of-care solutions for scale-up; and
- Conducting data back-up.
Health Informatics
- Implementing indicator manuals, data standards, guidelines, and reporting formats for aggregate health information management in collaboration with national programs;
- Establishing requirements for health indicators and reporting obligations across health information systems;
- Implementing integration of aggregate health information management for seamless data transmission from point of care solutions;
- Developing geospatial data visualization analysis and integrating multiple dashboards for real-time health data monitoring;
- Implementing detailed data breakdown capabilities for granular analysis and decision-making;
- Establishing data security, privacy regulations, and comprehensive policies for data access, sharing, and retention;
- Implementing data cleaning, validation, and aggregation workflows for quality assurance;
- Collecting, aggregating data needs for analysis, and coordinating preparation of comprehensive datasets;
- Monitoring and maintaining visualization dashboards to ensure optimal performance and functionality;
- Evaluating dashboard effectiveness and overall system performance metrics;
- Measuring the effectiveness of implemented policies, strategies, and operational frameworks;
- Collecting stakeholder feedback and conducting systematic reviews to identify improvement areas;
- Reviewing existing data governance policies and guidelines to identify gaps, overlaps, and enhancement opportunities;
- Conducting periodic audits and assessments to ensure compliance and system integrity;
- Disseminating health information products and evaluating public portal effectiveness; and
- Coordinating quality assurance processes and stakeholder engagement initiatives for continuous improvement.
Health Information Management
- Evaluating technical and operational potential constraints of the health informatics;
- Implementing data collection framework for the health informatics registries;
- Implementing data quality checks for health informatics registries;
- Implementing standards for health informatics;
- Implement key performance indicators to assess systems performance impact;
- Maintaining centralized, interoperable health informatics;
- Reviewing health informatics compliance to data protection regulations;
- Implementing risk assessment framework for health informatics;
- Conducting regular assessment of health informatics; and
- Conducting hackathons to test emerging technologies in health informatics.
Systems Support and Maintenance
- Planning and communicating downtime routine system maintenance to minimize descriptions;
- Reviewing support desk data to identify recurring issues and recommend systems improvement;
- Tracking performance metrics (ticket resolution time, user satisfaction) to ensure quality service;
- Documenting actions taken for accountability and future reference;
- Implementing support desk policies and procedures for incident management protocols, resolution guidelines, reporting metrics and user expectations;
- Identifying types of technical issues and determine the security levels;
- Assigning roles and responsibilities as per the level and types of technical issues;
- Performing regular vulnerability assessment and penetration testing;
- Increasing monitoring efforts to detect any attempt to exploit the same or related vulnerabilities;
- Verifying that the user issue are resolved to their satisfaction; and
- Identifying recurring issues and implement long term solutions.
Standards and Compliance
- Implementing systems for monitoring adherence to policies and standards;
- Gathering feedback through surveys, interviews and performance metrics on policy review and continuous improvement;
- Conducting analysis on identified gaps and prioritize compliance;
- Strengthening data policy and security measures;
- Identifying and documenting best practices;
- Assessing existing policies and procedures for compliance with legal requirements;
- Conducting regular audits to ensure adherence;
- Establishing or participating in health data governance committees to oversee standards implementation;
- Sharing regular updates on changes in standards, guidelines and regulations;
- Updating the ticketing system to track and resolve compliance related issues efficiently
- Tracking compliance using monitoring and compliance tools like audits, surveys and analytics dashboards; and
- Implementing a support system, help desk or advisory board for stakeholders needing clarification or assistance.
Certification
- Implementing systems for monitoring adherence to certification framework;
- Performing on-site inspections to ensure healthcare facilities are meeting regulatory requirements;
- Evaluating digital health technologies to ensure they are complying with dha framework;
- Verifying the interoperability of healthcare systems and their integration with DHA’s health information exchange platform;
- Ensuring healthcare professionals are receiving proper training in certified digital health technologies;
- Conducting investigations into incidents related to non-compliance or regulatory breaches associated with digital health certification;
- Ensuring the quality and safety standards of healthcare services are consistently being met;
- Collecting feedback from healthcare entities to identify areas of improvements to the certification process;
- Recommending improvements to certification processes; and
- Training healthcare providers on digital health compliance and best practices.
Capacity Building
- Providing technical assistance to collect store and analyze health care data across different platforms;
- Promoting awareness in digital health solutions especially in areas with low health digital literacy;
- Consulting with users and administrators to identify digital education and improvement opportunities;
- Incorporating feedback and refining content and delivery methods;
- Including practical exercise and demonstrations for hands on/on job training;
- Conducting peer review with experts to ensure accuracy and relevance of digital health information systems curriculum;
- Using pre and post training quizzes, surveys or interviews to evaluate knowledge improvement;
- Conducting monitoring and evaluation, impact assessment, on effectiveness of capacity building; and
- Raising awareness on digital literacy, digital health standards, digital health systems and solutions.
Requirements
- Cumulative period of six (6) years relevant work experience, three (3) of which should have been in the grade of Digital Health Officer I or in a comparable position;
- Bachelor’s degree in any of the following disciplines:- Health Information Technology, Health Records and information Science, Health Systems, Information Communication Technology, Epidemiology, Clinical Medicine, Nursing, Nutrition, or equivalent qualification from a recognized institution.
- Registered and licensed by a recognized regulatory body as applicable;
- Proficiency in computer applications; and
- Shown merit and ability as reflected in work performance and results.
