Handle cash, checks, and other forms of payment from paying patrons, verify eligibility, and process transactions.
Bag and deposit cash and equivalents along with the Daily Activity Report (DAR) in the MWR central cashier's night depository or Central Cashier cage as applicable.
Maintain accurate records of financial transactions to ensure compliance with accounting and reporting standards.
Ensure all cash handling and deposit activities comply with CNICINST 1710.3 CHAP 1 SEC 114 Operation of MWR Programs and Government-approved procedures.
Perform routine checks on daily transactions to verify accuracy and compliance with established procedures.
Provide excellent customer service by communicating fluently and clearly in English with patrons, responding to inquiries, processing transactions, and resolving concerns in an enthusiastic, responsive, and professional manner.
Train and become fully proficient in the proper handling and storage of hazardous materials in compliance with Navy standards.
Enforce and practice safety protocols to maintain a secure environment for patrons and staff.
Perform other job-related duties as assigned that are consistent with the nature and level of the position.
Required Qualifications
High school diploma or equivalent.
At least 2 years of cashiering experience, preferably in a supervisory or senior role in a retail, food service, or recreational setting.
Proficiency in handling financial transactions, maintaining accuracy, and completing necessary records and reports.
Must be able to successfully complete and maintain all required training and certifications, including Customer Service, Cardiopulmonary Resuscitation (CPR), and First Aid training, with annual recertification as required.
Excellent verbal and written communication skills in English to interact with patrons and coworkers effectively.
Enthusiastic, responsive, and customer-service-focused demeanor to ensure positive guest experiences.
Familiarity with customer service training, such as the Navy's MWR Star Service: Achieving Extraordinary Customer Relations (AECR) course or equivalent.
Strong organizational and time management skills to handle cash transactions and reporting tasks efficiently.
Must be in possession of a valid passport and able to travel internationally.
Passport should be valid for at least one (1) year at the time of hire.
Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide.
Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.
Must be able to obtain and maintain facility credentials/authorization.
