Security Supervisor at Centum

Security Supervisor at Centum | Iko Kazi

Key Responsibilities

The successful candidate will be responsible for:

Security Operations & Manpower Management

Plan and coordinate security manpower deployment to ensure adequate coverage and compliance with client requirements.
Prepare duty rosters, manage shifts and coordinate officer replacements and redeployments.
Monitor attendance, absenteeism, lateness, leave and overtime, taking corrective action where necessary.
Conduct site inspections, roll calls and manpower audits to ensure officer alertness, discipline, grooming and performance.
Ensure security officers are properly deployed, briefed and compliant with operational procedures.

Team & Performance Management

Supervise and motivate security officers to maintain high standards of discipline and performance.
Conduct briefings and on-the-job training.
Support recruitment, onboarding, induction, performance management and disciplinary processes.

Client & Incident Management

Maintain effective relationships with clients, site management and company leadership.
Manage security incidents, emergencies and operational challenges through timely response, escalation and reporting.
Identify risks and recommend measures to improve security service delivery.

Reporting & Compliance

Prepare daily, weekly, and monthly operational reports.
Maintain accurate security records, including Occurrence Books, deployment registers, duty rosters, incident reports and equipment records.
Ensure compliance with company policies, client requirements and applicable security standards.
Monitor proper use and accountability of security equipment and resources.

Qualifications & Experience

Applicants should possess:

KCSE certificate with a minimum grade of C- (Minus) or equivalent. A higher qualification will be an added advantage.
Valid PSRA-approved security training certificate
Minimum three (3) years' experience in security operations, including at least two (2) year in a supervisory role. Experience managing security teams in commercial, corporate, retail, industrial, residential or similar environments.
Knowledge of manpower planning, rostering, access control, incident management and emergency response.
Strong communication, report-writing, leadership and problem-solving skills.
Proficiency in Microsoft Word and Excel.
Ability to work under pressure and respond effectively to operational challenges.
Flexibility to work shifts, weekends and public holidays as required.

Key Competencies

Ideal Candidate Profile

We are looking for a proactive and dependable Security Supervisor with strong leadership skills, sound judgment and the ability to manage teams effectively while maintaining operational discipline and delivering high-quality security services.