BCL
Bollard Consulting Limited
Sales Support Assistant at Bollard Consulting Limited
KenyaFull TimeMid-Senior Level
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Bollard Consulting Limited
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Job Purpose
Key Duties & Responsibilities
Client Servicing & Order Processing
Prepare, issue, and follow up on client samples, formal quotations, proforma invoices, and customer orders.
Capture, update, and maintain detailed client requirements, custom specifications, pricing structures, and branding preferences.
Review and verify Requests for Quotations (RFQs), Local Purchase Orders (LPOs), sales quotations, and order forms for absolute accuracy prior to fulfillment.
Imports & Operations Support
Support special and import orders by compiling detailed product specifications, calculating required quantities, and monitoring delivery timelines.
Maintain and update internal databases regarding product codes, unit pricing, and supplier contact details.
Documentation & Team Support
Ensure proper filing, archiving, and maintenance of accurate sales records, client accounts, and operational documentation.
Collaborate closely with and provide support to the Sales, Imports, Digital Marketing, and Operations departments as required.
Qualifications & Skills
Diploma or Bachelor's Degree in Sales & Marketing, Business Administration, Supply Chain Management, Procurement, or a related field.
Minimum of 1–2 years' relevant experience in sales support, customer service, operations, or administrative roles (an added advantage).
Strong proficiency in Microsoft Excel and administrative documentation or record-keeping tools.