RS&S
Riset Software & Systems LTD
Sales Executive & Field Service Technician at Riset Software & Systems LTD
Nairobi, NairobiKenyaFull TimeMid-Senior Level
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Riset Software & Systems LTD
Get an ATS-compliant resume tailored to roles like this one.
Riset Software & Systems LTD is seeking a highly motivated, professional, and technology-oriented Sales Executive & Field Service Technician to join our growing team.
This position is ideal for candidates with a business-related academic background who are passionate about software sales, customer training, client relationship management, and helping businesses improve their operations through innovative POS and ERP solutions.
Please Note:
This is not a software development, programming, or coding position.
Applicants with qualifications primarily in software development, computer programming, or related software engineering fields will not be considered.
Preference will be given to candidates from business-related disciplines.
The role involves frequent inter-county travel, extensive fieldwork, and regular movement to customer premises for software demonstrations, implementation, training, and support. Applicants should be physically fit, flexible, and willing to travel extensively.
Key Responsibilities
Generate and follow up on sales leads.
Conduct professional software demonstrations and presentations.
Train customers on the effective use of POS and ERP software.
Support software implementation, onboarding, and user adoption.
Assist clients with system setup and provide first-level user support.
Visit customer premises for software installation support, training, and after-sales service.
Build and maintain strong long-term customer relationships.
Identify new business opportunities and convert prospects into customers.
Prepare quotations and follow up until sales are successfully closed.
Promote the company's software products and services while achieving monthly sales targets.
Represent the company professionally during customer visits, exhibitions, and business meetings.
Minimum Qualifications
Applicants must possess a Diploma or Bachelor's Degree in any of the following fields:
Business Administration
Sales & Marketing
Marketing
Business Management
Entrepreneurship
Commerce
Economics
Banking & Finance
Procurement & Supply Chain Management
Statistics
Or any other related business discipline
Skills & Competencies
Excellent communication and interpersonal skills.
Strong presentation, negotiation, and customer engagement skills.
Ability to train customers confidently and professionally.
Good sales and relationship management skills.
Strong problem-solving and decision-making abilities.
Professional appearance with a positive attitude.
Self-motivated and target-oriented.
Ability to work independently and within a team.
Willingness to travel extensively across different counties.
Ability to adapt to a demanding field-based working environment.
Compensation & Benefits
Attractive Performance-Based Sales Commission.
Performance Incentives.
Continuous Training and Professional Development.
Excellent Career Growth Opportunities within the company.
If you are passionate about business technology, customer success, sales, and working in a dynamic field environment, we encourage you to apply and become part of the growing Riset Software & Systems LTD team.