MHC
MGallery Hotel Collection
Sales Account Manager at MGallery Hotel Collection
Nairobi, NairobiKenyaFull TimeMid-Senior Level
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MGallery Hotel Collection
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Job Description
We are seeking a dynamic and results-driven Sales Account Manager to join our team in Nairobi, Kenya. As a Sales Account Manager, you will be responsible for managing and growing relationships with our most valuable clients, driving sales, and ensuring customer satisfaction.
Develop and maintain strong, long-lasting client relationships
Create and implement strategic account plans to maximize revenue growth
Identify new business opportunities within existing accounts
Negotiate contracts and close agreements to maximize profits
Collaborate with cross-functional teams to ensure client satisfaction and retention
Conduct regular client meetings to understand their needs and present solutions
Monitor and report on account performance, sales forecasts, and key metrics
Stay informed about market trends, competition, and industry developments
Resolve any client issues or concerns promptly and professionally
Qualifications
Bachelor's degree in Business, Marketing, or related field
3+ years of experience in account management or sales, preferably in a similar industry
Proven track record of meeting or exceeding sales targets
Strong skills in relationship building, negotiation, and strategic planning
Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite
Excellent communication and presentation skills
Ability to analyze data and create insightful reports
Experience in managing high-value client relationships
Industry knowledge relevant to our products or services
Understanding of the Kenyan and East African market
Fluency in English and Swahili
Sales or account management certifications (preferred)
Willingness to travel as required for client meetings