BoAK
Bank of Africa Kenya Limited
Retail Sales Trainee at Bank of Africa Kenya Limited
KenyaFull TimeMid-Senior Level
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Bank of Africa Kenya Limited
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Job Purpose:
Key Responsibilities:
Financial Management
Manage a portfolio of retail customers, focusing on increasing product penetration, profitability and customer satisfaction.
Develop new relationships with retail clients with an aim of increasing the number of Retail accounts, attaining good quality asset and liabilities book for the branch in line with the set budgets.
Participate in marketing activities within the business area in order to maximize an appropriate growth in business.
Continuously mine data base shared by the line manager of target markets in the area guided by the market demographics/sectors.
Customer Service
Internal processes
Learning and growth
Product / Service Knowledge on bank Products (Avg. Score for Product Knowledge Test).
Enhanced cross selling skills to improve the client's product equipment rate.
Qualifications