Accurex Leadership and Management Consultants Ltd
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Job Role
PURPOSE OF THE ROLE
Drive retail sales growth and profitability in PMS & AGO outlets.
Ensure compliance with oil and gas industry regulations and safety standards.
Strengthen operational efficiency and customer satisfaction.
Enhance visibility, accountability, and performance tracking across retail operations.
Support strategic expansion and sustainability of retail networks.
DUTIES AND RESPONSIBILITIES
Retail Operations Management
Oversee daily operations of PMS & AGO retail outlets.
Ensure adherence to safety, environmental, and regulatory standards.
Monitor fuel stock levels, deliveries, and inventory management.
Implement operational policies and procedures across outlets.
Sales & Business Development
Drive sales targets and revenue growth for PMS & AGO products.
Develop and execute promotional campaigns to increase market share.
Analyze sales trends and recommend pricing strategies.
Identify new retail opportunities and support network expansion.
Customer Service & Relationship Management
Ensure high standards of customer service at retail outlets.
Address customer complaints and resolve operational issues promptly.
Build strong relationships with key clients and stakeholders.
Promote brand loyalty and customer retention initiatives.
Financial & Performance Reporting
Prepare weekly and monthly retail performance reports.
Track KPIs including sales volumes, margins, and profitability.
Monitor operational costs and recommend efficiency improvements.
Support budgeting and forecasting processes.
Compliance & Governance
Ensure compliance with oil and gas industry regulations.
Conduct audits and inspections of retail outlets.
Implement risk management and escalation procedures.
Promote a culture of accountability and ethical business practices.
Team Leadership & Coordination
Supervise station managers and retail staff.
Provide training and development to enhance staff performance.
Coordinate with supply chain, finance, and marketing teams.
Align retail operations with corporate strategy and objectives.
QUALIFICATIONS
Bachelor's Degree in Business Administration, Marketing, Petroleum Engineering, or related field.
Minimum 5–7 years' experience in retail management within the oil and gas industry.
Strong background in PMS & AGO operations, sales, and compliance.
Experience in managing multi-site retail operations is highly preferred.
COMPETENCIES
Retail operations management
Sales growth and revenue optimization
Compliance and regulatory adherence
Financial analysis and reporting
Customer relationship management
Inventory and supply chain coordination
Strong leadership and team management skills
Excellent communication and interpersonal ability
Commercial awareness and strategic thinking
High attention to detail and accountability
Problem-solving and adaptability
Client-centric and results-driven mindset