JF
Jackfruit Finance
Relationship Officer/ School Support Lead(Loan Officer) at Jackfruit Finance
KenyaFull TimeMid-Senior Level
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Jackfruit Finance
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The role is responsible for driving sustainable business growth within the assigned area by executing effective sales, marketing, and operational strategies while safeguarding portfolio quality and institutional standards. The position ensures strong loan performance through rigorous credit oversight, delinquency management, and strict adherence to lending policies and procedures. Acting as the key link between head office and field operations, the role ensures operational efficiency, risk control, customer confidentiality, asset protection, and the maintenance of a strong corporate image.
Key Responsibilities:
Client Acquisition and Pipeline Development a. Identify and onboard new schools interested in Jackfruit's loan products, meeting monthly targets.
Identify and onboard new schools interested in Jackfruit's loan products, meeting monthly targets.
Foster strong relationships with school leaders, becoming a trusted advisor for their financial needs.
Credit Scoring and Loan Processing.
Conduct thorough credit scoring for schools applying for loans through accurate and detail oriented data capture.
Evaluate applicants' financial profiles and ensure accuracy in credit applications before review.
Training and Onboarding for Loan Recipients
Train approved schools on managing their Jackfruit loans, ensuring a clear understanding of repayment processes and project guidelines.
Monitor project implementations and asset purchases to confirm funds are utilized as intended.
Debt Portfolio and Risk Management.
Manage and monitor the repayment of loans, ensuring timely collections and developing corrective action plans for delinquent accounts.
Collaborate with internal teams to achieve a 100% on-time repayment rate. 5. Client Relations and Ongoing Support.
Provide ongoing financial guidance and support to schools, addressing queries and maintaining a positive client relationship.
Attend regional meetings and peer review sessions to share insights and contribute to best practices within the SSL team.
Data Management and Operational Support
Ensure accurate tracking of client data and loan application status, and actively follow up with pending applications.
Execute other education finance-related tasks as assigned by the Team Leader or Head of Operations.
Knowledge, Skills and Experience
Minimum level of academic and professional qualifications required to perform effectively in the role
Relevant Diploma from a recognized institution
Certificate in basic computer skills
Minimum level of experience required to perform effectively in the role a) Atleast a minimum of 18 months experience in sales, preferably in school financing, and SME lending
Notable achievements in sales targets, portfolio quality, etc