ER&S
Enashipai Resort & Spa
Receivables Accountant at Enashipai Resort & Spa
KenyaFull TimeMid-Senior Level
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Enashipai Resort & Spa
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KEY RESPONSIBILITIES
Own the full credit customer cycle: from account opening and credit approval through billing, collections and account closure, ensuring compliance with approved credit limits, payment terms, credit policies, internal controls and documentation requirements.
Manage key corporate, travel agents, and other credit accounts, maintaining strong customer relationships.
Proactively follow up overdue balances, secure and monitor payment commitments, and escalate high-risk and long-outstanding debts.
Maintain a clean and accurate receivables ledger through regular customer statement reconciliations and correct allocation of receipts.
Resolve billing disputes, credit notes, refunds and account queries promptly.
Monitor Accounts Receivable performance, including ageing, DSO, collection targets and overall cash conversion.
Prepare and analyse weekly/monthly AR ageing and collection reports, highlighting risks, trends, commitments and expected collections for management.
Support internal and external audits by maintaining complete, accurate and readily available receivables records and documentation.
WHAT WE'RE LOOKING FOR
We are looking for someone who is commercially aggressive on collections but professional in managing customer relationships. The ideal candidate should:
Proven experience in managing a credit portfolio, preferably in a 4/5-star hotel or hospitality environment.
Strong track record in credit control, collections and payment negotiations.
Excellent communication and analytical skills, with strong attention to detail.
Proactive and persistent, with confidence to address payment issues and escalate risks when required.
Ability to collaborate effectively.
Strong focus on cash collection, reducing overdue debt and improving DSO.
QUALIFICATIONS & EXPERIENCE
Bachelor's degree in Accounting, Finance, or a related field.
CPA 4 or equivalent professional qualification will be an added advantage.
Minimum 3–5 years' relevant experience in Accounts Receivable/Credit Control.
Experience with hotel accounting systems such as Opera/Fidelio and Sun Financial, or similar systems, will be an advantage