MSH
M.P. Shah Hospital
Quality Improvement Medical Officer at M.P. Shah Hospital
Nairobi, NairobiKenyaFull TimeMid-Senior Level
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M.P. Shah Hospital
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What You Will Lead
Hospital-wide development, review, and implementation of quality and patient safety policies, procedures, and clinical guidelines
Interpretation and operationalisation of quality frameworks within complex clinical environments
Leadership of Root Cause Analysis (RCA) for sentinel events and adverse clinical outcomes
Design, analysis, and presentation of clinical quality, safety, and utilisation data to inform decision-making
Coordination of corrective and preventive action plans arising from audits, surveys, and regulatory reviews
Leadership of Continuous Quality Improvement (CQI) initiatives within the Medical Division
Active participation in JCI accreditation, including role as JCI Survey Coordinator
Implementation support for ISO standards, AMUA, and KAIZEN methodologies
Risk assessment, risk mitigation, and enterprise risk management collaboration
Mentorship and capability building for clinicians and departmental teams on quality improvement methodologies
Participation in benchmarking, innovation, and quality improvement research
What Sets You Apart
Medical or clinical degree (mandatory), with strong grounding in clinical care delivery
Postgraduate qualification in health, business, or management (distinct advantage)
Minimum 3 years' clinical experience within a hospital or healthcare institution
Strong command of clinical governance, patient safety, and quality systems
Demonstrated capability in data analysis, reporting, and performance monitoring
Confidence working with senior clinicians and multidisciplinary teams
Proven ability to translate standards into practical, sustainable clinical improvements
High integrity, discipline, and systems-thinking mindset
Why This Role
Influence hospital-wide quality outcomes at an institutional level
Gain deep exposure to international accreditation and regulatory frameworks
Be part of a respected institution committed to evidence-based care and patient safety
Work within a collaborative, high-performing clinical leadership environment
Continuous professional development embedded into the role