DAC
Definite Assurance Company
Quality Analyst – Claims Investigations at Definite Assurance Company
Nairobi, NairobiKenyaFull TimeMid-Senior Level
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Definite Assurance Company
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Overall Purpose of the Role
Qualifications & Experience
Bachelor's Degree in Insurance, Business Administration, Risk Management, Criminology, Law, or a related field.
Diploma in Insurance (AIIK) or equivalent.
At least five (5) years' experience in claims investigations, quality assurance, or a related insurance environment.
Experience in reviewing and quality-checking investigation reports.
Experience handling complex or high-value claims investigations will be an added advantage.
Good understanding of insurance claims processes, fraud detection, investigation procedures, and regulatory requirements.
Strong analytical, report writing, interviewing, and decision-making skills.
Proficiency in Microsoft Office Suite.