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IQVIA
Pharmacy Sales Representative – Mt. Kenya at IQVIA
Nairobi, NairobiKenyaFull TimeMid-Senior Level
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IQVIA
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About the Role
Our client, a renowned global leader in Consumer Health, is seeking an experienced and highly motivated Pharmacy Sales Representative to support and grow their presence within the Mount Kenya region. This role is responsible for driving expert recommendation, visibility, and product uptake across pharmacy channels by effectively detailing, selling, and merchandising a portfolio of trusted consumer health brands.
The successful candidate will engage with a broad range of healthcare professionals—including pharmacists, pharmacy assistants, front shop staff, clinic personnel, and others—to ensure that our client's products meet the needs of patients and providers. The role requires regular travel within the region and a strong commitment to representing the organisation with professionalism and integrity.
Key Responsibilities
Sales & Promotion
Promote and sell a portfolio of leading consumer health and OTC products, consistently meeting sales targets and performance objectives.
Drive expert recommendation through effective detailing and execution of the “6 Steps of a Call” model.
Relationship Management
Market Intelligence
Product Knowledge & Training
Maintain a deep understanding of product indications, benefits, contraindications, and clinical data.
Conduct in‑store training and Lunch & Learn sessions (minimum six per month) to enhance product understanding and advocacy.
In‑Store Execution & Merchandising
Coordinate and guide 3rd‑party merchandising teams to ensure excellent execution, visibility, and availability.
Negotiate for optimal share of shelf (SoS) and forward share, aligned to market share expectations.
Reporting & Compliance
Submit accurate and timely reports on sales activity, market insights, and customer feedback.
Ensure complete compliance with CRM and digital reporting tools (e.g., FSFA, Veeva) and adhere to all regulatory, ethical, and internal policy guidelines.
Qualifications & Experience
Education
Experience
1–3 years' experience in pharmaceutical, OTC, or FMCG sales with a solid understanding of pharmacy operations.
Demonstrated success in achieving sales targets within field‑based roles.
Skills & Competencies
Strong communication, negotiation, and interpersonal skills.
Ability to build rapport, influence pharmacy stakeholders, and deliver compelling product messages.
Highly self‑motivated with strong planning and organisational abilities.
Proficiency in Microsoft Office and CRM systems.
Additional Requirements
Willingness and ability to travel frequently within the Mount Kenya region.
Willingness to work under a third‑party employment contract.