People & Culture Generalist at Dynamic People Consulting Limited

People & Culture Generalist at Dynamic People Consulting Limited | Iko Kazi

About the role

Our client is a long-established, purpose-driven regional safari company with more than two decades of experience in East Africa, affiliated with a leading international adventure travel organisation. Specialising in exceptional nature-based travel experiences, the company is committed to conservation, supporting local communities, and delivering high-touch operational excellence.
We are seeking an experienced People & Culture Generalist to oversee day-to-day workforce operations across head office, regional safari hubs, and multi-site field teams. This is a hands-on generalist role designed for an HR professional who thrives in a dynamic operational environment. Overseeing day-to-day employee lifecycle operations, you will act as a trusted advisor to line managers, maintain compliant and accurate people records, manage employee relations, and help foster a high-performing workplace culture aligned with core organizational values.
This position requires strong Kenyan employment law expertise (Employment Act 2007, OSHA, WIBA, statutory compliance), discreet candidate and employee handling, pragmatic problem-solving skills, and a passion for supporting operational teams in a multi-site travel setting

Key Responsibilities

Employee Relations & Line Manager Coaching

Line Manager Support: Serve as the primary first-line advisor to department leads and safari managers on managing performance, attendance, conduct, and workplace concerns.
Disciplinary Frameworks & Due Process: Manage end-to-end disciplinary and grievance processes in strict compliance with organizational policy and Section 41 of the Kenyan Employment Act (2007). Facilitate formal show-cause letters, investigations, and objective disciplinary hearings.
Grievance Resolution: Facilitate fair, confidential, and prompt grievance resolution mechanisms. Conduct impartial workplace investigations into policy breaches or interpersonal conflicts.
Retention & Engagement**:** Track workforce sentiment, coordinate reward and recognition programs that reinforce core values, and exit interview tracking to proactively address turnover risks.

Local Statutory Compliance & HR Administration

Labor Law Adherence: Ensure all HR policies, employment contracts, and operational procedures conform strictly to current Kenyan labor legislation, including the Employment Act 2007, Labour Relations Act, and Work Injury Benefits Act (WIBA).
Statutory Remittance Coordination: Partner closely with Finance to verify accurate computation and timely monthly filing of statutory obligations, including PAYE (KRA), NSSF, SHIF (Social Health Insurance Fund), Affordable Housing Levy, and NITA.
Contract Administration & Data Audits: Oversee the drafting, issuance, and renewal of compliant contracts and letters. Regularly audit personnel files to ensure high standards of administration, data integrity, and compliance with confidentiality guidelines.
Occupational Health & Safety (OSHA): Support workplace safety compliance across office and field sites, ensuring statutory medical checks and incident/injury reporting under WIBA are consistently executed.

Employee Lifecycle & Onboarding

Recruitment & Onboarding**:** Coordinate end-to-end recruitment for mid-level and operational roles with line managers—including vacancy drafting, screening, interviews, reference checks, and structured onboarding.
Leave & Benefits Tracking**:** Track statutory leave accruals (annual, sick, maternity, paternity) and administer staff medical cover, life insurance, and benefit changes alongside Finance.

Performance, Learning & Payroll Inputs

Performance Reviews**:** Coordinate the performance management cycle, tracking completion of appraisals, Personal Development Plans (PDPs), and follow-up actions.
Payroll Input Verification**:** Collate and verify accurate monthly payroll inputs—including attendance registers, approved adjustments, and leave allowances—within agreed deadlines.

Candidate Profile & Requirements

Education: Bachelor's degree in Human Resource Management or a related field. Active registration with IHRM Kenya is preferred.
Experience: 3–5 years of progressive generalist experience across the entire employee lifecycle (recruitment, employee relations, statutory compliance, performance management, and HR administration).
Industry Context: Experience within tourism, hospitality, travel, safari, or a fast-paced multi-site operational environment is highly desirable.
Legal & Technical Expertise: Thorough working knowledge of Kenyan employment legislation, statutory requirements, HR data management, and proficiency in MS Office (especially Excel) and HR systems.
Key Attributes: Practical, solution-focused, highly organized, discrete, accountable, and capable of navigating difficult conversations with empathy, fairness, and objectivity.

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