Amicabre Travel Sevices
Operation Controller at Amicabre Travel Sevices
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Amicabre Travel Sevices
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Reporting to: Operations Manager
Key Responsibilities
Coordinate daily vehicle movements, driver assignments and scheduled trips.
Monitor vehicles using GPS/vehicle tracking systems and follow up on route deviations, delays and other operational issues.
Coordinate with drivers, clients, mechanics and other departments to ensure smooth operations.
Monitor fuel consumption, mileage and vehicle utilization and report discrepancies.
Handle and promptly escalate breakdowns, accidents, delays and emergencies.
Maintain accurate control-room records and prepare daily operational reports.
Ensure compliance with company procedures and operational standards.
Minimum Qualifications & Requirements
Diploma in Transport Management, Fleet Management, Business Administration or a related field.
At least 5 years experience in a busy control room, transport operations, fleet management or a similar environment.
Experience in the transport industry is highly desirable.
Experience with GPS/vehicle tracking and fleet management systems.
Good Microsoft Office/Excel skills.
High level of integrity, accountability and professionalism.
Strong communication, analytical, decision-making and problem-solving skills.
Ability to work under pressure, multitask and meet tight deadlines.
Self-motivated, dependable and a good team player.
Willingness to work shifts, weekends and public holidays where required.