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Airtel
Lead Program Manager, Distribution at Airtel
KenyaFull TimeMid-Senior Level
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Airtel
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Key Responsibilities
Execute strategic distribution transformation roadmaps aligned to business growth targetsÂ
Lead large-scale cross-functional programs that improve channel productivity, customer acquisition, market penetration, and operational efficiency.
Drive the governance, planning, execution, monitoring, and benefits realization of critical distribution initiatives.
Identify opportunities for business process improvement and optimization across the distribution ecosystem.
Oversee the effectiveness and performance of distribution channels including agents, activating outlets, partners, digital channels, and third-party distributors.
Support the design and implementation of new distribution models that enhance commercial performance.
Develop robust business cases, project plans, budgets, risk mitigation frameworks, success metrics, and implementation schedules.
Establish and monitor KPIs, dashboards, and reporting frameworks to track program performance and business impact.
Engage management and stakeholders to align priorities, manage dependencies, and drive organizational commitment to strategic initiatives.
Present program progress, key risks, opportunities, and recommendations to senior managementÂ
Lead, coach, and develop program and project team members to ensure successful delivery of strategic objectives.Â
Qualifications & Experience
Business related degree, PMP, Lean Six Sigma, PRINCE2, Agile, or other recognized project/program management certifications will be an added advantage.Â
Minimum of 5-7 years' work experience, preferably within Telecommunications, FMCG, Retail or other distribution-intensive industries.
Proven track record in leading large-scale cross-functional transformation programs and initiativesÂ
Strong experience in stakeholder management at senior leadership level and influencing across multiple functions.
Key Competencies
Strong commercial acumenÂ
Results-oriented with a strong program and project management skills
Advanced data analytics and problem-solving skills
Strong financial and business case evaluation capability
Executive stakeholder engagement and influencing skills
Exceptional communication, presentation, and negotiation skills
Good organization skills with the ability to multitask