SG
Solvo Global
Intake Admin Specialist (Legal Intake) at Solvo Global
KenyaFull TimeMid-Senior Level
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Solvo Global
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Key Responsibilities
Handle 100+ intake-related requests daily.
Follow up with clients regarding signed retainers, W-9 forms, and other required documentation.
Conduct client outreach to obtain missing information and required signatures.
Review and audit intake documentation for accuracy, completeness, and compliance.
Proofread client-facing documents and intake materials.
Review recorded intake calls to collect missing information and support quality control initiatives.
Scan, upload, organize, and maintain case documentation within case management systems.
Prepare, print, scan, and mail legal correspondence and drop letters.
Assemble client care packages and other administrative materials.
Maintain accurate client and case records within internal systems.
Collaborate closely with intake and legal teams to ensure timely case processing.
Required Qualifications
Education
Bachelor's Degree required.
Must be currently pursuing or have completed studies in Law, Legal Studies, Paralegal Studies, Political Science, Criminal Justice, or a related field.
Experience
Experience working within a law firm is required.
Previous experience in intake, legal administration, legal support, case management, or client services is required (at least 1 year).