Avenue Healthcare
Inpatient Doctors Team Leader at Avenue Healthcare
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Job Objective / Purpose
Provide clinical and operational leadership for the hospital's inpatient services and lead the inpatient Medical Officers' team, ensuring safe, high-quality, efficient and financially sustainable care, effective patient flow and bed utilization, strong specialist and multidisciplinary coordination, and continuous improvement in clinical outcomes and patient experience.
Key Responsibilities
People Management
**Supervision & performance: **lead, supervise and appraise permanent and locum Medical Officers, ensuring optimal deployment.
**Staffing & rosters: **ensure adequate roster cover for Medical Officers with the MSM and HR, and coordinate specialist on-call rosters.
**Engagement & discipline: **drive staff engagement and retention; manage recognition and discipline per Avenue Healthcare policies.
**Training & development: **oversee internship; assess competencies and coordinate CPD and CME.
Clinical Operations
**Patient flow: **oversee day-to-day inpatient care, ensuring timely assessment, treatment, specialist review, admission, transfer and discharge; monitor length of stay, delayed discharges and unplanned ICU/HDU transfers; manage DAMA cases .
**Multidisciplinary coordination: **lead and conduct daily multidisciplinary ward rounds, coordinate care of complex patients with specialists, Nursing and support departments, and escalate delays in specialist review or interventions.
**Patient experience: **ensure clear, timely communication with patients and families; act on feedback and complaints against agreed KPIs.
**Clinical duties: **undertake clinical and on-call duties as required, and support Medical Officers in complex, deteriorating and high-risk cases.
Clinical Quality & Patient Safety
**Governance & risk: **ensure safe, protocol-compliant care (IPC, medication safety, patient identification); ensure timely incident reporting and investigation; participate in clinical governance committees, RCAs, CAPAs and QIPs.
**Mortality & morbidity: **ensure inpatient deaths are documented, reported and escalated, and M&M recommendations are implemented.
**Standards & documentation: **develop and review inpatient protocols and clinical pathways; ensure complete, timely clinical documentation and current privileging and credentials for Medical Officers and specialists.
Performance & Financial Management
Governance & Compliance
Person Specification
Bachelor's degree in medical science
Valid Kenya Medical Practitioners and Dentists Council (KMPDC) licence
Updated BLS, ACLS/ATLS certificate
At least 3 years' post-internship experience, including clinical leadership and supervision of clinical teams
Postgraduate qualification in healthcare management, leadership or a related field
Strong communication and multidisciplinary collaboration skills; patient-focused and results-oriented