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Twyford Tile
Imports and Export Trainee at Twyford Tile
KenyaFull TimeMid-Senior Level
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Twyford Tile
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JOB PURPOSE
To provide administrative and operational support to the Imports & Exports Department by assisting with CMS system data entry, import and export documentation, data verification, filing, tracking and other routine activities.
The trainee will support the department in managing increased workload arising from the implementation and expansion of the CMS system and growing import/export volumes, while gaining practical exposure to customs clearance and international trade operations.
KEY RESPONSIBILITIES
CMS System & Data Entry
Assist with basic data entry and updates in the CMS system.
Input and update import/export information accurately and on time.
Assist with entering and updating IDF, customs declaration and clearance-related information as instructed.
Verify information entered into the system against supporting documents.
Identify missing, inconsistent or incorrect information and escalate to the responsible officer.
Maintain accurate electronic records and databases.
Import & Export Documentation
Assist in preparing, organizing and checking import/export documentation.
Support the team in organizing documents such as:
Invoices
Packing lists
Bills of Lading
Airway Bills
IDFs
Customs entries
Certificates and permits
Delivery orders
Other relevant clearance documents.
Ensure documents are properly arranged and readily available for reference.
Assist with scanning, filing and maintaining both electronic and physical records.
Data Verification & Documentation Control
Cross-check product descriptions, quantities, values and other information against source documents.
Assist in checking HS codes and applicable tax rates based on information provided by the responsible customs/clearing officer.
Assist with checking declaration information before submission.
Support the reconciliation of documents and data after customs declaration.
Maintain proper records of completed transactions.
Customs Clearance Support
Assist professional Imports & Exports personnel with routine customs-clearance activities.
Follow up on assigned documentation and outstanding information.
Assist in tracking the status of import/export shipments.
Update shipment trackers and departmental reports.
Escalate delays, discrepancies or unusual issues to the supervisor.
Shipment Tracking & Reporting
Maintain daily import/export tracking records.
Update shipment status and relevant milestones.
Assist in preparing daily, weekly and monthly reports.
Monitor outstanding documentation and follow up with relevant internal teams.
Support the team in maintaining an updated database of ongoing and completed shipments.
General Departmental Support
Assist with other routine administrative activities within the Imports & Exports Department.
Support document retrieval during audits and internal reviews.
Maintain confidentiality of company, supplier, shipment and customs information.
Perform any other duties reasonably assigned by the supervisor.
QUALIFICATIONS
Diploma or Bachelor's Degree in Supply Chain Management, Logistics, International Business, Procurement, Business Administration, Customs Administration, Transport & Logistics or a related field.
Recent graduate or student undertaking relevant studies.
Basic understanding of imports, exports, logistics or customs processes will be an added advantage.
Basic computer proficiency, particularly Microsoft Excel and Word.
Willingness to learn and work with computerized systems such as CMS, ERP or other logistics systems.
REQUIRED SKILLS & COMPETENCIES
Strong attention to detail.
Good communication skills.
Ability to follow procedures and instructions.
Ability to work under pressure and meet deadlines.
Good teamwork and interpersonal skills.
High level of integrity and confidentiality.
Willingness to learn customs and international trade procedures.
Basic Excel skills.
Ability to handle repetitive tasks while maintaining accuracy.
EXPERIENCE
0–1 year of experience.
Fresh graduates and students seeking practical exposure in imports, exports, customs clearance, logistics or supply chain operations are encouraged to apply.
Requirements:
Diploma/Degree in Supply Chain, Logistics, International Business, Customs, Procurement, Business Administration or a related field.
Fresh graduates are encouraged to apply.
Good computer and Excel skills.
Strong attention to detail and willingness to learn.
Good communication, organization and teamwork skills.