About the Program
CPS is seeking motivated and ambitious graduates to join our Graduate Trainee Program, a structured 3-month sales-first career development pathway designed to build future talent in sales, presales, and solution consulting.
The program is designed to develop trainees progressively through three stages:
- Sales Trainee – learning CPS solutions, customer engagement, sales processes, CRM usage, opportunity qualification, and pipeline management.
- Presales Trainee – supporting customer discovery, demos, proposals, tender responses, and objection handling.
- Solution Trainee – developing solution design capability, technical positioning, certification readiness, and executive presentation skills.
Progression from one stage to the next will be based on performance, learning progress, mentor feedback, and stage-gate assessments.
Key Responsibilities
The Graduate Trainee will be expected to:
- Understand CPS's solution areas, including Modern Work, Security, Azure, Data & AI, and Business Applications.
- Learn and apply basic sales methodologies, including prospecting, customer discovery, qualification, objection handling, follow-up, and closing next steps.
- Support CRM and pipeline management by accurately logging activities, updating contacts, maintaining opportunity records, and tracking sales actions.
- Shadow sales calls, client meetings, demos, and proposal preparation activities.
- Prepare simple solution positioning notes, sales playbooks, discovery questions, and objection-handling responses.
- Support presales activities such as demo preparation, customer needs analysis, proposal writing, and tender/RFP response preparation.
- Complete assigned Microsoft learning paths, sales-lane modules, and relevant certification or completion credentials.
- Participate in mentor check-ins, weekly progress reviews, and stage-gate assessments.
- Present a capstone project demonstrating sales understanding, solution positioning, and customer value communication.
Required Qualifications and Skills
The ideal candidate should have:
- A recent degree or diploma in Business, Sales, Marketing, IT, Computer Science, Information Systems, or a related field.
- Strong interest in technology sales, cloud solutions, Microsoft technologies, and customer engagement.
- Good communication, presentation, and interpersonal skills.
- Ability to learn quickly and explain technical concepts in simple business language.
- Strong organization skills and willingness to maintain accurate records in CRM and activity trackers.
- Confidence to engage customers, ask questions, and handle objections professionally.
- A proactive attitude, curiosity, and willingness to learn through coaching, certification, and practical assignments.
- Basic understanding of Microsoft solutions, cloud technologies, cybersecurity, data, AI, or business applications will be an added advantage.
Learning and Development Areas
During the program, trainees will be exposed to:
- CPS company orientation and ways of working.
- Microsoft fundamentals and solution-area learning.
- Sales methodology and consultative selling.
- CRM and pipeline management.
- Customer discovery and qualification.
- Presales demo support.
- Proposal and tender response support.
- Technical objection handling.
- Solution positioning and business value communication.
- Certification readiness and professional development.
Performance Expectations
To successfully complete the program, trainees will be expected to:
- Complete assigned sales, presales, and technical learning tracks.
- Demonstrate understanding of at least one CPS solution area.
- Maintain accurate CRM and pipeline records.
- Shadow and support customer-facing sales activities.
- Complete or book at least one relevant Microsoft certification or approved learning credential.
- Participate in mentor reviews and achieve the required minimum performance score.
- Demonstrate readiness for possible progression into sales, presales, or solution support roles.
