Donor Relationship Officer at Medecins Sans Frontieres (MSF)

Donor Relationship Officer at Medecins Sans Frontieres (MSF) | Iko Kazi

Tasks & Responsibilities

Donor Acquisition, Engagement & Stewardship

Support acquisition, donor engagement and stewardship for individual, corporate, foundations and major donors, with priority focus on Islamic philanthropy.
Build and manage a personal portfolio of high-value and prospective donors, supporting in development of tailored cultivation and stewardship plans for each.
Draft and oversee personalised donor communications, thank-you letters, impact reports, and stewardship materials.
Support in Planning and coordinating donor touchpoints, including one-on-one meetings, cultivation events, donor briefings, and field or site visits.
Track engagement outcomes and donor satisfaction and adjust stewardship approaches based on donor feedback and giving behaviour.

Islamic Philanthropy Strategy & Partnerships

Contribute to the Implementation of MSF Eastern Africa's Islamic philanthropy strategy, including annual targets, priority segments, and channel plans.
Identify, map, and build lasting relationships with Islamic philanthropy networks, Zakat institutions, Waqf funds, mosques, and Muslim foundations relevant to MSF's work.
Support in designing, and implementation of Ramadan- and Zakat-specific fundraising appeals and campaigns, working closely with Communications, and Programmes and fundraising teams.
Represent MSF in negotiations and support in management of partnerships related to Islamic charitable organizations, faith-based community groups, and diaspora networks. e.g. Somali diaspora
Ensuring all fundraising materials and messaging are culturally and theologically sensitive, accurate, and aligned with Islamic giving principles; act as the organisation's internal reference point on Islamic philanthropy practice.
Represent MSF at relevant faith-based, philanthropic, and community forums, strengthening MSF's profile and credibility among Muslim donors, Islamic charitable organizations, Zakat institutions, and other Islamic philanthropy networks.

Business Development & Revenue Growth

Identify and pursue new donor prospects and partnership opportunities to grow income against agreed annual targets.
Develop compelling funding proposals, concept notes, and pitch materials for individual donors, foundations, and institutions.
Contribute to the wider Fundraising team's income diversification and long-term donor pipeline planning.

Research, Reporting & Compliance

Lead prospect research on Islamic philanthropic organisations and high-net-worth Muslim donors across Eastern Africa.
Maintain accurate, complete, and up-to-date donor records and activity in the CRM system and ensure data quality across the donor portfolio.
Prepare regular briefing notes, performance reports, and presentations for senior management and the Fundraising team.
Ensure all donor engagement and gift acceptance activity complies with MSF policy, relevant due diligence requirements, and applicable regulations.

Team & Organisational Contribution

Support the professional development of interns or junior team members contributing to Islamic philanthropy and donor relations work.
Collaborate closely with Communications, Programmes, and Finance to ensure donor-facing materials accurately reflect MSF's operations and impact.
Contribute to broader Fundraising team strategy, planning, and continuous improvement initiatives.
Representing MSF EA in different platforms with the MSF movement when advised to

OTHER RESPONSIBILITIES

Integrate EDI & Safeguarding aspects in area of work responsibility, including policies and practices.
Recognize, respond, and document any form of abuse or inappropriate behaviour and alert the safeguarding unit of any suspected potential abuse.
Proactively participate in the individual performance management process including objective setting, performance monitoring and performance evaluation.
Embed duty of care principles into all initiatives, CRM administration, and staff relations.

Qualifications

Education

Bachelor's degree in Development Studies, International Relations, Communications, Islamic Studies, Business Administration, or a related field
Strong, demonstrable knowledge of Islamic philanthropy mechanisms- including Zakat, Sadaqah, and Waqf; and of faith-aligned giving practices is a core requirement of this role.

Experience

A minimum of 2 years' professional experience in fundraising, donor relations, business development, or partnership management, ideally within an international NGO or humanitarian context.
Experience with reporting and donor management tools like CRM, Mailchimp is preferred.

The vacancy closing date is: ***14th October 2026.***

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