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Premier Hospital
Customer Experience Officer at Premier Hospital
KenyaFull TimeMid-Senior Level
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Premier Hospital
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ABOUT THE ROLE
MINIMUM REQUIREMENTS / QUALIFICATIONS
Diploma in Front Office Operations, Hospitality Management or a related field.
Formal training in customer service or customer care.
2-3 years of experience in a customer-facing role within a busy service environment.
Experience in a hospital or healthcare setting is an added advantage.
Strong interpersonal and communication skills.
High levels of empathy, patience and problem-solving ability.
Excellent time management and organizational skills.